Communication is “any act by which one person gives to or receives from another person information about that person’s needs, desires, perceptions, knowledge or affective states”. Within the exchange of words, how do we know that the needs, desires, perceptions, and knowledge have actually been heard in the way they were meant to be understood by the speaker? Communication is more than the eardrum vibrating from the rush of air out of another’s mouth. It is the knowing words spoken have been received with understanding.
Most of us learn to “communication” by default – almost by luck of the draw. While we learn to speak simply by being around those who speak, we do not necessary learn to communicate. Yet, the skill with which we use words to represent our wants, our values, our pain, our celebration, is one of the most impactful tools we have. I venture to say communication is the most powerful, yet misused and muddled, tools we have at our disposal. It can wreck havoc or lead to understanding.
To make a change from merely speaking to actually communicating takes intention and practice. I founded Steadfast Communication with the goal of helping people learn to communicate. There is a certain paradigm shift that happens when we begin to change the way we have been speaking for the years of our life. With guidance and support, we can change our habitual way of communicating and find ourselves living a life with relationships that are fulfilling – both personally and professionally. K.B.
“The single biggest problem with communication is the illusion that it has taken place.” George Bernard Shaw